Afrotility Limited – Terms & Conditions

Last updated: September 2025

Welcome! These Terms & Conditions ("Terms") govern your enrolment in and use of Afrotility Limited’s courses (online, hybrid or otherwise). By enrolling in a course or accessing our materials, you agree to be bound by these Terms. If you do not agree, please do not enrol.

1. Definitions

• “Afrotility”, “we”, “us”, “our” means Afrotility Limited, registered in England & Wales, Company Registration Number 15864036, with registered office at 82A James Carter Road, Mildenhall, IP28 7DE.

• “Student”, “you”, “your” means the person enrolling in the course or using our services.

• “Course” means any course, whether online, hybrid (part online + in person), or other formats, offered by Afrotility.

• “Course Access” means your right to view course content, participate in live calls, access community/troubleshooting support, etc.

• “Hybrid Course” means when part of the Course is delivered in-person (studio/classroom) and part online.

• “Digital Content” means lectures, videos, downloadable guides, templates, etc.

• “Commencement Date / Access Start Date” means the date on which we make course content available to you.

2. Eligibility & Legal Status

• You must be at least 18 years old to enrol, or have parental/guardian consent if younger.

• You must provide accurate, complete registration information.

• You are responsible for ensuring you have hardware/software & internet capable of accessing digital content.

3. Course Delivery & Access

• For online and hybrid courses, content will be delivered through our LMS, live video calls, downloadable resources and community forums.

• Hybrid course dates, in-person location(s), times and requirements will be communicated in advance. You are responsible for travel, accommodation, health & safety (for in-person portions).

• We aim to deliver course content as advertised. However, we reserve the right to alter content, date/times, guest speakers, or module order where reasonably necessary.

4. Fees, Payment & Pricing

• The course fee is as set on the sales page at the time of enrolment. Payment must be made in full or via agreed payment plan before access is granted.

• We reserve the right to refuse access if full payment is not received (if applicable).

• All prices are inclusive of VAT (if applicable) or stated otherwise.

5. Refund Policy & Cooling-Off Period

• In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have a 14-day cooling-off period starting from the date of purchase, during which you may cancel for a full refund provided you have not accessed any course materials.

• Once you access the course materials (log in to the LMS, download content, or attend a live class), you waive your right to a full refund. You understand that content is being “drip-fed” (released over time), and by accessing, you accept that more than 14 days have passed or that two classes have already been made available.

• If you request a refund after accessing part of the course, the refund will be calculated based on the portion of the course not yet delivered (e.g. if 2 of 10 modules have been accessed, you may receive approx. 80% refund), minus an administrative fee of £25 to cover processing costs.

• No refunds will be given after 14 days from purchase, regardless of use or access, except under exceptional circumstances at our discretion.

6. Your Obligations

• You agree to use the course materials only for personal/stylistic professional development, not for resale.

• You must treat all live session times, community rules, and tutor interactions with respect.

• If attending in-person parts of hybrid courses, follow safety guidelines, and respect the venue rules.

7. Intellectual Property

• All materials (videos, guides, templates, images, etc.) are owned by Afrotility or licensed to us. They are protected by copyright and other intellectual property laws.

• You are granted a non-exclusive, non-transferable licence to use materials for the purpose of personal/professional development only.

• You may not replicate, distribute, sell, or share course content without express written permission.

8. Limitation of Liability

• We endeavour to ensure the accuracy and quality of course content and instruction. However, Afrotility does not guarantee specific results in your client work, income, or business.

• Afrotility is not liable for any indirect, incidental, or consequential loss, including loss of business, reputation, or earnings.

• If you believe any material is incorrect or harmful, you should stop use and contact us immediately so we can evaluate and correct it.

9. Complaints & Dispute Resolution

• If you are unhappy with any aspect of the course, please contact our support team at office@afrotility.co.uk. We commit to acknowledging complaints within 5 working days and resolving them within 30 days.

• In case of unresolved disputes, you may contact alternative dispute resolution (ADR) services.

10. Withdrawals, Postponements, Cancellations

• We reserve the right to cancel or postpone courses due to insufficient enrolment, instructor availability, or venue issues (for hybrid/in-person). If we cancel, you will be offered a full refund or transfer to another available cohort.

• If you cannot attend an in-person portion of a hybrid course, you must notify us at least [2 days] in advance; depending on the circumstance, partial refunds or credits may apply (but subject to this refund policy).

11. Privacy & Data Protection

• Our Privacy Policy applies to all your personal data. We collect, store, and process data to deliver the course, communicate with you, invoice/pay, and for marketing unless you opt out.

• You agree to receive email or messaging communications related to the course.

12. Insurance, Professional Standards & Legal Compliance

• If you are offering services to clients (after this course), you should ensure you hold necessary insurance (e.g. public liability, professional indemnity if relevant). Afrotility may include advice in course materials, but we are not liable for work done by you outside the course.

• You are responsible for complying with UK laws regarding self-employment or employment status, tax, VAT, etc.

13. Changes to Terms

• We may amend these Terms from time to time. We will post the updated Terms on our website with an updated “Last Updated” date. Continued use of the course or access after changes means you accept those changes.

14. Governing Law & Jurisdiction

• These Terms are governed by the laws of England & Wales. Any dispute arising will be subject to the exclusive jurisdiction of the courts of England & Wales.

15. Contact Information

Afrotility Limited
Company Registration Number: 15864036
Registered address: 82A James Carter Road, Mildenhall, IP28 7DE
Email: office@afrotility.co.uk
Phone: +44 7838 738775